Terms & Conditions

Welcome to Khyber Shawls. By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website (khybershawls.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please discontinue use of our website.

2. Use of Website

Eligibility

• You must be at least 18 years old to make purchases
• You must provide accurate and complete information
• You are responsible for maintaining account security

Prohibited Activities

You may not:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Reproduce, distribute, or modify website content without permission
• Use automated systems to access the website
• Interfere with the proper functioning of the website

3. Products and Pricing

Product Information

• We strive for accuracy in product descriptions and images
• Colors may vary slightly due to screen settings
• All shawls are handcrafted; slight variations are natural
• We reserve the right to discontinue products without notice

Pricing

• All prices are in Pakistani Rupees (PKR) unless stated otherwise
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• The price at checkout is the final price you'll pay

4. Orders and Payment

Placing Orders

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Order confirmation does not guarantee acceptance
• Bulk orders may require additional processing time

Payment Methods

• We accept credit/debit cards, bank transfers, and cash on delivery
• Payment must be received before order processing
• All transactions are processed securely
• Additional fees may apply for certain payment methods

5. Shipping and Delivery

Delivery timeframes are estimates and not guaranteed. See our Shipping Policy for detailed information.

• Risk of loss passes to you upon delivery
• We are not liable for delays caused by courier partners
• Incorrect addresses provided by customers are not our responsibility

6. Returns and Refunds

Please refer to our Return & Refund Policy for complete information. Returns must comply with our policy to be accepted.

7. Intellectual Property

• All content on this website is owned by Khyber Shawls
• Trademarks, logos, and designs are protected by law
• You may not use our intellectual property without written permission
• Product images and descriptions are copyrighted

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product
• We are not responsible for website downtime or technical issues
• We do not warrant uninterrupted or error-free service

9. Warranties

Product Warranties

• All products are guaranteed to be authentic and handcrafted
• We warrant products against manufacturing defects
• Proper care must be followed (see care instructions)
• Warranty is void if product is damaged through misuse

Disclaimer

Except as expressly stated, products are provided "as is" without warranties of any kind.

10. Indemnification

You agree to indemnify and hold harmless Khyber Shawls from any claims, damages, or expenses arising from your use of our website or violation of these terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Peshawar, Pakistan.

12. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of modified terms.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these Terms and Conditions: