Privacy Policy

At Khyber Shawls, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number, address)
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communication history with our team

Automatically Collected Information

• Browser type and version
• Device information and IP address
• Pages visited and time spent on site
• Referring website and exit pages
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process Orders: Fulfill and deliver your purchases
• Customer Service: Respond to inquiries and provide support
• Improve Services: Enhance our website and product offerings
• Marketing: Send promotional emails (with your consent)
• Security: Prevent fraud and protect our customers
• Legal Compliance: Meet regulatory requirements

Information Sharing

We do not sell your personal information. We may share information with:

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant partners
• Regular security audits and updates
• Limited access to personal data by authorized personnel only
• Data backup and disaster recovery procedures

Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications
• Portability: Receive your data in a structured format
• Objection: Object to processing of your information

To exercise these rights, contact us at privacy@khybershawls.com

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or prominent notice on our website.